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Delivery Services
Balloch & Co uses reputable insured courier services to deliver luxury watches safely and securely.
Delivery methods may vary depending on the value of the watch and destination.
Processing Times
Most orders are dispatched within 1–3 business days after cleared payment and completion of any required verification checks.
Signature Requirements
For security reasons, all deliveries require a signature upon receipt.
Additional identity verification may be required for high-value orders.
Risk and Ownership
Risk passes to the customer upon successful delivery and signed acceptance.
Ownership transfers only after full cleared payment has been received.
International Orders
International buyers may be responsible for customs duties, VAT, import taxes, and local charges imposed by their jurisdiction.
Balloch & Co has no control over these charges and cannot predict their amount.
Delays
Delivery estimates are provided as guidance only and are not guaranteed.
Balloch & Co shall not be liable for delays caused by couriers, customs authorities, adverse weather, strikes, or events beyond our control.